Social worker update

This afternoon, while on dialysis in Tullamore, I had a visit from the hospital's complaints manager, Brendan Reddy. He told me he was very impressed with the letter that I had written, especially how it was framed and referenced. I joked that I should get a gold star for that. Brendan told me that my … Continue reading Social worker update

Hospital complaints manager to speak to me

At the end of October, I sent a letter to the clinical nurse manager in the Dialysis Daycare Unit in the Midlands Regional Hospital in Tullamore complaining that there is no social worker in the hospital. Today, I received an update: the complaints manager is coming to talk to me on Friday afternoon. So, I … Continue reading Hospital complaints manager to speak to me